Terms And Conditions

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Terms And Conditions:

Our Terms and Conditions mentioned in our company are legal contract between you and Mount Glory for your services.Please read our terms and conditions carefully before booking a trip with us as these terms and conditions are effective from the date you booked the trip with us.

Booking Conditions:

For Nepal,Bhutan,Tibet and India a copy of your passport and 20% deposite of the total cost of the trip should be provided during booking.The 20% deposited is not refundable once you have made the down payment.This deposit will be considered as cancellation fee after booking with us.The reimaining amount can be provided after arrival upon in Kathmandu.

Note:In case of Bhutan,Tibet and India tours you need to pay total amount 30 days prior to your departure.

Last Minute Booking:

For Nepal you can book 10 days before your depature only if we have available space and then full payment is required.

For Bhutan,India and Tibet we accept your last minute booking 30 days before to departure then,full payment is required.

Payment Method:

You can pay via Online Booking system,Wire transfer or credit card payment method.

Wire Transfer In USD:

Account number: ...........

Bank Name: Himalayan Bank Limited

Bank Address: KSK Building Tridevi Marg, Thamel, Kathmandu, Nepal.

Phone: +9779849856378

SWIFT: HIMANPKA

Account Holder Name: Mount Glory Treks And Expedition Pvt.Ltd.

Credit Card Payment:

We accept Visa,master card,american express card.3.5% levy will be added as card processing fee.We are not responsible for 3.5% bank transaction fee which is not included as total cost of the trip.

Cancellation And Refund Policy:

You should provide valid notice by email before 20 days to the departure date.Cancellation is valid with approval only after receiving the notice.

The 20% of total amount would be dudected from advance paid and remaining will be refunded.

The cancellation in less than 20 days notice before the departure there will be no refund.If you cancel the trip and submit the claim to your insurance company we can help with supporting documents such as receive and money paid.

Reschedule The Trip:

You should write us including the notice that make you unable to travel via email 20 days before the trip departure date.If you are preponing you should notify us 20 days before your new departure date.

If you are postpoining your trip you should write us 30 days before your departure.

A fee of 100 USD per person will be charge if you prepone,postpone,transfer to another person in not less than 30 days to the depature date.The client is responsible for finding another person for transfering the trip.

Incomplete Trip:

In case of any failure to complete the trip by different region by client we have not refunding for meals,accommodation and services used during the trip.If you commit unlawful act during the trip and compelled to leave Nepal,we are not refunding.

Passport And Visas:

6 month validity date passport is needed from return date.

Nepalese visa can be obtained from Nepalese consulate of your country or arrival at Kathmandu Airport for On Arrival Visa.

The cost of visa is your sole responsibility.

Travel Insurance:

Your travel Insurance is compulsary while travelling with us.The insurance shoul cover weather delays,personal injury,death,medical expenses,helicopter rescue,air ambulance,trip cancellation,natural disasters,loss of gear and equipment and theft.

Risk And Liabilities:

The tour is conduted by following rules and regulations of tourism board of the respective country.Mount Glory is not responsible for change in itineraries for unseen circumstances which are beyond our control.Last minute change in government rules,local politics,restriction,ill health condition,Death,Natural disaster,Flight delay that are beyond our control.Any expensess by such event will be borne by the clients.Further,we recommended your travel Insurance.

Flight Delay/Cancellation:

Due to bad weather their may be flight delay in mountain.We are not responsible for extra expenses and inconveniences.As,the weather of mountain is unpredictable.We recommended you for extra time in Everest season so,you won't miss your international flight.If you feel like having private flight we can manage helicopter upon your request so,we recommended you to have some extra cash to prepare for unseen circumstance.

Health And Fitness:

We recommended your physical and mental fitness while trekking in mountain.You need to have walking experience of 3-4 hours per day before trekking to mountains.Please notify us about your medical condition and disabilities at the time of booking.

Children:

Gurdian /Parents must participant with children below 16 Years.

Privacy:

We are highly concern to protect your privacy and personal information.We will not disclosed your privacy that you provided during booking for other any purpose.

Publicity:

Mount Glory may use your images during the trip with your agreement only.

Complaints:

Your satisfaction is our top priority so,you should have complaints about the trip to make our staff know about it so,that approrite action can be taken to resolve it in time.

Acceptance Of Terms:

These terms and conditions are valid if you choose us to book it directly.If you book your trip throught third party or any agent you are liable for their terms and conditions as well.

Applicable Law and Choice of Forum:

These terms and conditions of Mount Glory is governed by laws of Nepal.Any dispute in this terms and conditions shall be resolved exclusively by court of Nepal.There is no case in foreign country.the parties agree that Nepali Court is appropriate forum for any complain or proceeding commenced in relation to these terms and conditions of Mount Glory Treks And Expedition Pvt.Ltd.